Política de envío

We truly appreciate your order and hope you’re delighted with your purchase. If for any reason you're not completely satisfied, please don’t hesitate to reach out to us at hello@photofresh.co.uk – we’re here to help.

Important Note:
Please ensure your shipping address is correct at checkout. Unfortunately, if an incorrect address is provided and the item is returned to us, we are unable to cover the cost of a second postage fee.

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Processing Time

All our products are made to order, which means they require time to be carefully prepared before dispatch. This includes the creation of personalised items, which may involve printing, cutting, and scenting – as with our custom car air fresheners.

Our standard processing time is 3 to 9 business days (Monday to Friday) from the date of payment. We work hard to get your items shipped as quickly as possible without compromising on quality.

Please note that refunds cannot be issued during the processing period.

Royal Mail Services

Delivery Method	Delivery Timescale EXCLUDING PROCESSING TIME
Royal Mail Tracked 24	1-3 business days
Royal Mail Tracked International	7-15 business days

*You'll receive an email from us once your items are despatched.